Leaked TSA Security Memo

The recent events on flight 253 have us all thinking about airline security. I think Bruce Schneier, as usual, has said it best:

For years I’ve been saying this:

Only two things have made flying safer [since 9/11]: the reinforcement of cockpit doors, and the fact that passengers know now to resist hijackers.

This week, the second one worked over Detroit. Security succeeded.

EDITED TO ADD (12/26): Only one carry on? No electronics for the first hour of flight? I wish that, just once, some terrorist would try something that you can only foil by upgrading the passengers to first class and giving them free drinks.

Bruce is referring, of course, to the new, rumored security procedures said to be rumbling their way out of the TSA’s nightmare bureaucracy and onto your next airline flight.

In a nutshell: planes must disable their seat-back in-flight entertainment, passengers can’t use electronics, get up or access their bags during the last part of a flight. Oh, and you can’t have anything in your lap.

Keep in mind, this is in response to a dim-witted “terrorist” who snuck a weak explosive onto a plane… inside of his pants.

Remember when shoe bomber Richard Reid tried to blow up his Reeboks? That resulted in a limit of one carry on bag per passenger, despite the fact that Reid’s plan had nothing to do with carry on bags. Then there’s the whole liquid limit for carry on bags, which also makes no sense given the simple reality that liquid re-combines very easily, even if you do happen to carry it aboard in small containers instead of big ones.

So the recent rumors of new policy, while wildly stupid, are just stupid enough. They carry enough non sequitur authenticity to be utterly believable. I was ready to believe them. Then a source contacted me. He’s inside the TSA and was desperate to leak the internal memo that brought the new rules into existence. Now it all makes sense: the non sequiturs, the absurdity, the utterly incomprehensible creation, amendment and abandonment of these policies.

The good news, if you can call it that, is that in a few places, it would seem the TSA exercised forbearance when it seemed like, even by their standards, they’d crossed the line. Here’s the document, reproduced without further comment:


Career Advice: Penelope Trunk is a Charlatan

(Or: Physician, heal thyself)

Let’s start with this: I’m an idiot. I’m 24 years old and I don’t know anywhere near as much as I need to. I convince myself otherwise because without the strength of thinking I know at least something, I could never get much done.

That said, I do know this: there are only a few people who you should take advice from. I mean life advice: advice on how to be who you are, how to manage your world, how to grow as a person.

  1. People who have demonstrated an interest in your success and years of loyalty. You’ll be lucky if you get one of these. I hit the lottery, and I have two. You’ll know them with this test: If they asked you to drop everything and save their ass (business, product, family, life) for a month, you’d do it without hesitation.
  2. Your significant other. This is someone who spends a lot of time with you and sees all that you struggle with, all that makes you happy. You’ve been through good and bad and get wistful recalling both. My luck continues: my girlfriend is the wisest counselor I could ever ask for.
  3. Yourself: If you cut the crap and take a long walk alone, you can ask yourself anything and usually get the right answer. Make the time to know your own thoughts: you might be surprised how much is waiting in your own brain.

That’s all. Here are people who should not be trusted for advice:

  1. Some dick with a blog (even me). If you’ve ever read a top-ten post on a blog, you know the content is cranked out to drive pageviews. The author probably slapped the content together in the space of two hours to benefit an audience of thousands. Like with drive-by legal or medical advice, you’re a fool to assume you can get something directly applicable to your case from a one-size-fits-all post.
  2. Parents. Your mileage may vary but parents are often too invested in your safety and security to be able to weigh the benefits of those risky life decisions with huge payoffs and incredible experiences. If your parents are batshit insane (thankfully not my case, but I have seen this) that investment may yield terrifyingly bad advice. Even if the advice you get is reasonable, there’s plenty we don’t need to tell our own parents.
  3. Your social circle. Excluding a choice best friend or two, your social circle can’t tell you anything useful about how to run your life. Groups breed conformity and breaking from that might be consciously or even subconsciously discouraged.
  4. Penelope Trunk. (cf. #1)

Penelope Trunk wants to tell you how to run your career. She presumes to be an expert on this subject. She’s not.

Once upon a time, as a young man desperate for growth and success, a blog specifically like hers, geared toward shameless career ambition, seemed like crack. Loyal readership taught me otherwise. Penelope Trunk is someone barely in control of her own life. That she is honest and open about her flaws is endearing but doesn’t change the fact that she cannot provide viable career advice based on personal experience. She’s proudly a trainwreck and while that may be great for her blog’s readership, would you trust a fitness trainer who doesn’t exercise and can’t stick to a healthy diet? Mental health counseling from a patient in a psychiatric ward? Computer advice from someone who uses Windows 98? Come on. I may be an idiot but at least my bullshit detector works.

Only when Penelope Trunk is viewed as a cautionary tale will you find viable lessons for your own career. I would never claim to be qualified to advise you on how to run your life. Nonetheless, if you take the things Trunk has done with her life and imagine the opposite, you may find valuable guidance.

Read on for these lessons.

Continue Reading…


No boss, No paycheck, No worries

I’ve been collecting a paycheck since I was 15. It began at Publix, the best damned supermarket you’ll ever visit. I was a shy kid, reluctant to be employed and encouraged by a dramatically unstable home life to stay as hidden from the world as possible. But I went. I interviewed.  I didn’t know much about interviewing at that point. The myriad job hunting bullet points had yet to be delivered to my brain. I don’t remember what I said or even what I was asked. It wasn’t an impressive performance, surely.

But they called me. I had a job.

And I loved it. I’d never had more fun in my life. Thanks to a handful of adult mentors, I went from being shy and insecure in front of strangers to being outgoing, helpful and outrageously courteous, as befitted Publix’s customer service mission.  I got to meet people, learn about their lives and help make their day better, all in the time it took to bag up an order and pack in a car. Publix has a firm “no tipping!” policy and this was spelled out on a button affixed to my apron at all times. Despite this, not a week went by where a kindly retiree or harried but grateful parent didn’t stuff a couple bucks into my hand or pocket, buying me a sandwich or drink to end my shift. With a home life that was terrifyingly unpredictable and school that was tedious and unsatisfying, Publix, the people and the tangible benefits of my work there, became an escape that I craved.

There was plenty of reward in the fun of the job, but I found that throwing myself into my work with such gusto had other perks. When all of the front service clerks got reviews, there was much kvetching in the break room. Nickels and dimes, my teenaged colleagues moaned. They barely gave them anything for a raise. When my turn came, my boss, Mr. Starkey, called me into his office. After rattling through his estimate of my performance, I was given a fifty cent raise. It was the largest, Starkey confided, that anyone in my group had gotten. In retrospect, too, I realize that I was rarely tapped to do cleaning chores, since my management seemed to prefer me in front of customers as much as possible.

It was all so perfectly Randian, in a way that satisfied my then-Randroid brain. I gave honest effort in exchange for honest reward and recognition. Love your work, I thought as I pushed a pile of carts back into the store, and nothing feels like work.

Of course, it wouldn’t last. Home, as was its wont, took another lolloping, staggering jolt. For the second time in less than a year, we were moving away. Mr. Starkey was crestfallen. He’d been eager to groom me into cashiering and beyond. These were remarks that were and remain deeply flattering – it didn’t seem like he especially enjoyed terribly many of the other kids who had my title. At my request, he eagerly typed up a letter of recommendation. My favorite line, then and now:

“I would rehire him immediately if he were to return to Sarasota.”

I enjoyed it both for the heartfelt endorsement and for the tiny, whimsical implication that I was somehow in control of my existence.

I went on to be a salesman, an intern, a marketing manager and a project manager. With each job, I hoped to find the feeling I knew at Publix. The feeling of throwing myself into my work, enjoying every minute, and always hungry for more.

To be sure, I had some amazing jobs in the years since. Tremendous opportunities that provoked growth and change. But none of it could ever recapture the lost innocence of that first, magical time I worked at the supermarket. This realization, each time I started a new gig, was always a tiny disappointment.

For almost a decade, I’ve drawn a paycheck from someone. Until now. Not having been to the office, or any office, feels vaguely like retirement. Except there’s a ton of work to do.

And it’s back: that magic Publix feeling.

I love my new job. I’ve spent the last week building a new iPhone app from scratch. My new boss, me, really likes how it turned out. This is the most incredibly rewarding productive activity I have ever chosen for myself. The app is about done; I’ll have more to say about it soon. The most tremendous and powerful discovery came through its creation: I love developing applications for the iPhone. I can do it all day and night until my fingers hurt and still want more. It’s the most satisfying thing I’ve ever invested my working time doing. All I want is to get better and keep building.

Like Publix ten years ago, it doesn’t feel like work. It’s fun. It’s… wonderful.

Time will tell if this feeling and the products it creates will be sufficient to feed and house me. For now, I’ve got enough to hold out for awhile and give it everything I’ve got.

It’s a scary prospect to abandon security and regular cashflow, move across the country, and go into business for yourself, all the while hoping to hell everything will work out okay. Like many projects, it’s one of those things where if you truly took the time to consider all the attendant difficulty, complication and risk, you’d never bother to do it all.

It’s the best decision I’ve ever made.


Love what you do, do it for you

As I begin this post, I am nine days, six hours and 31 minutes away from leaving a very comfortable, generously-paid job where my colleagues and leadership respect me and treat me well. In just over a week’s time, my girlfriend (and adventuring partner), Aubrey, and I will be driving off into the night, embarking on an incredible roadtrip to seek out a new home somewhere beyond the Rocky Mountains.

There are no words to convey my excitement.

For as long as I’ve existed, there has always been an obligation to someone else’s rules lurking just beyond the horizon. Even on vacations, where time is theoretically mine, there was the lingering, ever-present knowledge that before I knew it, I would go back to a world of obliging someone else’s whims. For the first time, I’ll escape those bonds. It’s a feeling of freedom I’ve never known.

It must be stressed that while Full Sail has been a great place to work and I’m grateful for the experience, I had a job there and I have a handful of problems with working any “job,” no matter who supplies it. When I say job in this context, I mean any paid activity wherein you provide 40+ weekly hours in exchange for a regular paycheck, benefits and perhaps a reasonable approximation of social interaction. I’m a difficult, demanding, even impossible person, so these problems loom larger for me than perhaps they do you.

Continue Reading…


Dark Day

I have removed GlobeJot 1.0 from sale. Here’s the scoop:

GlobeJot 1.0 removed from sale pending rewrite


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